Making your email work on an iPhone is tricky to say the least.

One of our customers generously agreed to share her screens and the information that she has entered into those fields and these settings work on her iPhone. We have removed her personal info and replaced it with instructions of what you should enter into that field. 

Example: When it asks for Incoming and Outgoing Servers and SMTP it should read mail.yourdomainname.com or whatever your actual domain name is. 

IMAP Account information

Name: (Your actual name like) "John Doe"

Email: (Your actual email address for example) john@yourdomainname.com

Description: Anything you want here. "My Mail" or anything else saying what this email is for.

INCOMING MAIL SERVER

Host Name:  (Your actual domain name Example)  mail.yourdomainname.com

User Name: (Your email address with a + instead of & Example) john+yourdomainname.com

Password: Your Password here

OUTGOING MAIL SERVER

SMTP:  (Your actual domain name Example)  mail.yourdomainname.com

Server: Switched On

OUTGOING MAIL SERVER

Host Name: mail.yourdomainname.com

User Name: john+yourdomainname.com

Password: Enter Password

Use SSL:  Switched on 

Authentication: Password (Required by our server) 

Server Port: 465

MAILBOX BEHAVIORS

Drafts Mailbox: Drafts

Sent Mailbox: Sent

Deleted Mailbox: On My iPhone

Archive Mailbox: Archive

MOVE DISCARDED MESSAGES TO

Deleted Mailbox:  CHECKED

Archive Mailbox:  Not Checked

DELETED MESSAGES

Remove:  After one Week

DELETED MESSAGES

Remove: After One Week

INCOMING SETTINGS

USE SSL: TURNED ON

Authentication: Password

IMAP Path Perfix: /

Server Port: 993

S/MIME

Sign: No

Encrypt By Default: No