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Masscot Internet is based in and has operated continuously from West Yarmouth, Cape Cod, MA for over a quarter century. Since our business is online and our customers are located all over the United States and beyond we do not have a formal bricks and mortar office. We meet with customers by appointment, when requested, often at their offices. All of our equipment is located in a world-class data center in Lansing, MI, which our staff accesses remotely from their various locations.
We are available by phone 7 days a week, 365 days per year from 9:00 a.m. until 11 p.m. New York Time. After hours and if we are busy helping other customers, your call will be directed to voice mail. Please leave us a message and we will return your call as quickly as possible, often within minutes.
Customers are requested to use our support system whenever possible for fastest service.